Why Elite Is the Preferred Choice in Australia

“I used elite elevators for one my childcare centres. The planning and install process went very smoothly with the shop drawings they provided and the contractors who installed the lift. The operators of the centre are also pleased with the final product from what I’ve been told. Will use again on my next childcare definitely.”

“The team at Elite are very knowledgeable and provide excellent service! Thank you!”

“The finish of the elevator is fantastic and the operation is smooth, great product.”

“Very good service and products”.

“Had a great experience dealing with the sales and technical team.”

“Terrific product & great service. The lift came with our new home and it’s a fantastic way to move people and things & the service provided is excellent.”

“As I do not normal write reviews I have to in this case,Elite elevators for me have be wonderful they have been on time with their production of our E200 lift, and with all the world problems that’s a brilliant result On top of this there communication has been excellent, every step of the way As for their E200 lift it lives up to their sales promotion . you do need a car space area while installation is done, the installers were marvellous and paid great attention to detail Its only early days into the lifts life but its doing every we expected it to do”

“German design, Italian built and Australian installation to a high standard”

“Good experience dealing with Shane and the team who were able to deliver and install the lift in the required timeframe whilst managing shipping delays as a result of the pandemic.”

“All dealings with Elite Elevators were handled professionally and courteously. The end result made the exercise well worthwhile. Covid interruptions did cause some delays but overall we could not have expected any better result. Thank you to the Team at Elite, particularly Jack the installer. He was a delight to have at our property. Thanks again, Lyn & Graeme”

“We are so happy with Elite Elevators. All staff were friendly and communicated wonderfully well throughout all stages of the purchase and instalment. They went out of their way to help and this was beyond our expectations. Thanks to Arron and the management team, Victor and Patrick. But special thanks must go to Jack who installed the lift – he was courteous, respectful, diligent and kind. Jack was like part of our family for the week that he worked. Would definitely recommend Elite Elevators if you are thinking about purchasing a lift.”

“We were looking for a lift for our new home, after shopping around we picked Elite Elevators as it uses hydraulic lift, German engineered. Sales team explained the lift technically well. Team was very professional and very friendly to deal with. The Installation Coordinator came a few times to check onsite while construction to make sure everything was as per plans. Overall we were very happy with the lift. Great job”

We installed a model E300 Elite Elevator in our new build home in Torquay. Elite delivered and installed on time and Marcus their technical supervisor was fantastic in solving an issue we had with mobile coverage for the emergency phone. The lift looks great, works well and we are very happy we went with Elite to do the job!

“We have been using Elite Elevators for a number of years. Their customer service and attention to detail was exceptional. The quality and performance of their elevators has been outstanding. As a residential builder of bespoke homes I have used other elevator companies and Elite has been the best of the best.”

“Very professional service. The product was as described. Service team were very good and explained what they were doing when attending. Elite also contracted excellent builders when installing the elevator.”

“Team of Elite Elevators (Melbourne) especially Mr Steve Kay and his team have been very helpful since the purchase of the lift. They have been very cooperative, are easy to deal with, conducted timely inspections, multiple site visits and provided on time delivery and installation. Definitely would recommend Elite Elevators.”

“I purchased an Elite Elevator about I year ago. It was delivered on time, installed promptly and efficiently and has operated perfectly. My dealings with Elite, including a recent service, have been exemplary. I’m very happy to recommend Elite.”

“Prior to my purchasing a lift from Elite Elevators I did an immense amount of research before making my decision. I chose a design that had sliding doors and the finish on those doors is brushed stainless steel. The lift is situated in a fully concrete lift shaft with the exposed concrete walls of the lift shaft being a feature in the house. The stainless steel sliding doors gives it a very commercial look. Their pricing was competitive but I was sold on the German design Italian manufactured system. I have a mechanical engineering background and I was impressed with the quality of components and overall manufacturing. Their instillation team were professional and they were absolutely focused on ensuring that the lift was to a high standard of operation prior to handing it over. I would recommend this company if you are considering a high end lift for a domestic instillation.”

“Very good product & great service. A great experience dealing with the sales and technical team. The lift is working very excellent and the whole team is very professional.”

“Lift installed by Jack Venter of Vast Elevators. Excellent tradesman, communication, attention to detail, care of property, courtesy. Our builder stated “I would work with him any time. And he really knows his stuff.”

“A seamless experience throughout the initial ordering to installation and commissioning . Highly recommend Elite and their team .”

“About 18 months ago we started the process of researching lift companies, as we decided to put one into our new build. It was unknown territory, and I remember calling two companies based off reviews, we come out to Elites showroom and the customer service from day one has been 100%, we also had a zoom call with another very recommended company, that actually came in cheaper, but my husband and I decided that it was worth paying the extra quoted price to have piece of mind knowing we had great customer service throughout the process, and that we did and continue to have when we have had a few technically difficulties, you can see that Elite respects the customer even after install and is there to help, which is greatly appreciated from our end. Thank you again, it’s been a wonderful experience with Elite and their employees”

“We installed an Elite Elevator approx 12 months ago and we were really impressed with the 2 installers and the support team they brought in throughout the install. Everything was positive with the install and the guys were really friendly and made our experience a positive one. When the install was finished we had a minor problem with part of the technology but the supervisor came out personally to resolve the issue and we have had no problems since. The fact that we had direct access to the technicians supervisor meant we could ring him anytime and he responded quickly and positively. We felt the staff were a pleasure to have in our home and we felt their professionalism and easy going approach to us, their customers, was excellent.”

“The elevator is now installed after a series of events that prolonged the installation (covid 19, port delays etc) The staff involved were courteous and helpful to a huge degree and remained positive despite situations beyond their control Their optimism was soundly proved when the elevator was commissioned The final project stands as a testament to soundness of engineering and quality design My wife and I are thrilled with the results and are looking forward to a long association with Elite elevators This unit will allow us to lead an easier future enjoying our home fully”

“Great Service , would highly recommend using Elite Elevators”

“Our overall experience with Elite was excellent. During the process we did have issues with one of the technicians (who is no longer with the company), however, Elite assigned another technician who resolved all the issues / problems. Since then the elevator has performed to a high standard, and certainly makes life easier over 4 levels. We are very happy with the outcome.”

“I would like to congratulate Rhys Colthup in particular from the Head Office Showroom in Melbourne . His attention to detail , product knowledge and customer service is outstanding . He has a real passion for the product and intricate technical ability. I found this reassuring and impressive .”

“Great home elevator. Happy with the product. Would recommend this E200 elevator”

“We’ve had the team at Elite come out to service our home elevator on a number of occasions now and each time they’ve been incredibly professional and focused on getting the job done as quickly as possible but always with an eye on quality and safety. Always friendly and super helpful with any questions or problems we might have.”

“they were great to deal with and super professional elevator works great so cannot be any happier”

“After calling all over the country, Elite Elevators were the only lift company we could find who were prepared to build a fully bespoke lift and travel to Tasmania to install it. Their prices are competitive and customer service excellent.”

“We have installed a E200 elevator from Elite Elevators. We found the team that put in the elevator to be very good. They answered my questions and explained the function of the lift in a clear and direct manner. The quality of the actually lift is excellent.”

“Getting a lift installed for a home is a big deal, however dealing with Elite Elevators has made it a lot easier. All staff are very good to deal with and every one has provided us with help and assistance to enable a lift to be installed – I have no hesitation in recommending Elite Elevators.”

“We chose Elite Elevators as they offered a strong technical solution to meet our lift retrofit requirements. We are renovating on a complex site beside the sea and have planned a 3 level through lift arrangement in a concrete, steel and glass lift shaft of our own design. The E300 suited us particularly due to the ease of installing under an existing roof & ceiling without raising the roof. Elite have provided the support we needed and have delivered the equipment to site right in time for the pending install process. We look forward to Elite completing the installation in mid 2024. Roger & Sally Gill”

“I am installing a E200 elevator in my new house in Emu Park Qld , As it is only in production stage I can only review to this point and confirm that my dealings with Elite Elevators has been a very pleasurable experience and they are a very professional company to deal with I would highly recommend this company.”

“We found that Elite Elevators was an excellent lift provider, and all work was completed with the upmost efficiency. All tradesmen were very helpful and office staff were available for any questions we had. We would recommend Elite Elevators to anyone wishing to install a home elevator.”

“I recently visited the Elite Elevators, and I am impressed with their products and services. From the moment I walked into their showroom, I was greeted with professionalism and a keen attention to detail.”

“Awesome communication and exceptional customer service.”

“The quality of their workmanship is outstanding, and the elevator operates smoothly without any issues. Their customer service was also excellent, promptly addressing any questions or concerns we had.”

“One of my clients installed the elevator installed an elevator in her house recently and she couldn’t stop praising it. From its quiet operation and convenience to its maintenance, she found the elevator to be flawless.”

“Great customer service and top quality product!”

“Elite Elevators provided exceptional service with their range of models and professional installation. Their team was knowledgeable and ensured a seamless experience from selection to installation. I am thoroughly satisfied with their service and would highly recommend them for anyone looking for reliable elevator solutions.”

“All the staff are excellent to work with, providing us with the help and assistance needed to install a lift. I highly recommend Elite Elevators.”

“Loved working with Mitchell. His knowledge of the lifts was amazing and he made it easy to understand. Super friendly and approachable. Would highly recommend Elite Elevators!”

“We bought the Elite elevator and Steve was our contact person at the company. He was thorough, responsive and took good care of us. He worked with our timeline to ensure delivery and installation. I would recommend Steve for his services.”

“Today, we had the handover of our lift for our new residence which is currently near to completion at Weir Views, Victoria. Two guys from Elite home came for the final touches and handover. Tristan and there was this other guy ( I forgot his name now, so sorry) they were extremely helpful, took ample time to go through with me all the basic instructions and safety features for this residential lift. I was made aware of the ‘things-to-do’ list in case of emergency situations and how the contacts and subsequent help/rescue will ensue- I would say this was a pretty seamless transition…the guys knew their stuff, extremely polite but professional….all in all, so far, I had an amazing experience…I hope our new home lift continue to serve us for a long period of time.”

“Great to work with. always the right information and their work is up to standard. cant wait to work together more in the future and keep the standard up.”

“Albert and the team at Elite Elevators have made the manufacture of a lift in a home of our clients to be smooth and professional. We would not hesitate to use their professional skills again for our next client. Highly recommend Albert and the team at Elite Elevators.”

“I called Elite Elevators and got in touch with Alex, he performed a measure and quote while giving me all the necessary information including features we never thought we would want. The product is probably the best quality out of the few I have seen.”

“Elite Elevators are excellant quality lifts, made to exacting standards from a German manufacturer. The customer relations provides a constant touch point over which all puzzles involved in designing and installing a custom home elevator can be overcome. It is important to work with your customer support person to ensure that you fully understand all aspects of your lift in terms of timing, finish and installation. If you have never installed a lift before it is paramount to work with their responsive customer relations team to achieve above expectations service and results.”

“I can’t recommend Elite enough! their team felt like partners in my home project. They really listened to my needs, and the installation was quick and hassle-free.”

“We recently built a house in Canberra and got our elevator installed from Elite Elevators. We have been quite happy with the entire process from start to end and the communication has been good all through. The elevator was built by ThyssenKrupp and are quite sturdy and safe. I can confidently let my 5 year old operate the elevator. The entire team from Customer service team (Albert, Jenny etc), inspection team, installation and testing teams were all quite knowledgeable and did a good job in all stages.”

“Great lift and wonderful service during the install and post service. Very quick to respond and hassle free communication.”

“The elevator is very beautiful. From placing the order to installation and use, the entire process was excellent. The whole team was very efficient. I hope to have the opportunity to cooperate again in the future.”