- Once the order gets cancelled, amount will be refunded to the customer based on the payment mode chosen by the customer at the time of placing the order.
- Credit/Debit Card/Net Banking/Wallets – 2-4 business days
- If any transaction made through NEFT or Cheque then the customer need to share the below mentioned details to our registered E-mail Id: Info@eliteelevators.com.au.
- 1. Account number
- 2. Account Holder name
- 3. IFSC Code
- After receiving the required information for refund, refund will be processed in 2 business days and same will reflect in your account in another 2-4 business days.
- For EMI payment, refund will be credited in 6-8 business days after cancellation.
Order can be cancelled before the shipment. After shipment it can be only RTO. Once order got cancel, amount will be refunded for ‘prepaid orders’
- Incorrect or Incomplete information regarding Customer’s address (Street number, Landmark etc.) etc.
- Unavailability of products – in exceptional cases, if a product runs “out of stock” with the vendor, the product will be cancelled.
- If area falls under “Non Serviceable zone” or “out of delivery area” by our Logistic Courier Partner even after placing the order in that case order can be cancelled.
- Suspected fraudulent information.